Net1 Schedule of Charges and Fees

1.      Administration charge for payment of monthly service fees by credit card or via PayPal is 4% of the appropriate fee.

2.      Administration charge for payment of annual service fee by cash is 1.5% of the appropriate fee.

3.      Administration charge for late payment £22.50 (as in clause 3.5)

4.      Administration charge for failure to pay £22.50 (as in clause 3.8.1)

5.      Administration charge for further failure to pay £17.50 (as in clause 3.8.3)

6. Administration charge for failed or rejected bank direct debit or Bank Card debit £22.50 (as in clause 3.5.1)

7.      Monthly compound interest on overdue accounts is 1.25% per month (as in clause 3.5)

8.      Re-connection fee following continued payment failures £30.25 (inc. VAT)

9.      Refunds required due to customer negligence or over payments (failing to cancel your standing order when requested)  10% handling charge with a £25 minimum charge.

10. Administration charge for retrieval of contracts or other documents from Net1 archives is £30

11. Bank direct debit set up charge free for once per annum (£35 each thereafter)

12. General administration fee for processing any other refunds or charges not already mentioned above £12.50 (incl VAT)

13. Failed appointment charge £65 (in the event that customer fails to attend installation appointment or provides the incorrect contact or address details)