| Service Description |
Work carried out during |
Charge quoted in £ excl VAT @ 20% |
| Call out fee 12hr response(includes 1.5hours travel time to/from customer site) |
Weekday Business hours09.00 to 17.00 |
£60 |
|
Weekday after hours17.00 to 09.00 |
£100 |
|
Weekend daylight hours09.00 to 17.00 |
£75 |
|
Weekend after hours17.00 to 09.00 |
£450 |
| Scheduled weekday service |
Business hours09.00 to 17.00 |
£60/hour |
|
After hours17.00 to 09.00 |
£100/hour |
| Scheduled weekendService |
Daylight hours09.00 to 17.00 |
£75/hour |
|
After hours17.00 to 09.00 |
£250/hour |
| Emergency Service4hr response |
Daylight hours09.00 to 17.00 |
£150 |
| De & Re-Installation |
moving fee |
£87.23 |
|
After hours call-out service & weekends17.00 to 09.00 |
£250 |
| Technical service at call centre & consultancy for Non Net1 related issues |
|
|
| Minimum charge of 1 hour for customer site visit – if call out is outside of engineers scheduled route a charge of £0.51/km applies |
